The BigClash Casino Cookie Policy describes the cookies and similar tracking technologies we use on big-clash.co.uk. Cookies are small text files that a website stores on your device, allowing the site to recognise that device on future visits, remember preferences and run essential features such as keeping you logged in. We use cookies because they are the standard way for a modern web application to provide a smooth experience, and we are transparent about which categories we use, why we use them and how you can opt out. This policy sits alongside our privacy policy and should be read in conjunction with it.
When you first arrive on the site you see a cookie consent banner that explains the categories at a glance and lets you accept all, reject all non-essential cookies or open the preferences panel to make a granular choice. Whatever decision you make is stored in a single cookie called bc_consent and applied on every subsequent visit until you clear your browser data or change your preferences from the footer link. Strictly necessary cookies are always on because the site cannot function without them. Everything else is opt in by default for visitors based in the European Economic Area and the United Kingdom.
What types of cookies does BigClash Casino set?
Strictly necessary cookies handle login sessions, account security, the cashier flow and the responsible gambling tools. They include a session identifier that keeps you logged in between page loads, a CSRF token that protects you from cross-site request forgery, the cookie consent record itself and a fraud prevention fingerprint. These cookies have a short lifespan, usually one browsing session or thirty days at most, and they cannot be disabled because removing them would break login, deposits, withdrawals and the safety controls that protect your account.
Functional cookies remember preferences that make the platform nicer to use. These include your language and currency choice, the recently played games list on the home screen, your preferred bet slip layout in the sportsbook and which time zone the schedule should be displayed in. Performance and analytics cookies let us measure how the platform is used in aggregate. We currently use a privacy-conscious analytics platform that does not assign persistent identifiers across sites, and the data we collect helps us understand which features are popular, where pages are slow and which navigation paths are working. Marketing cookies are only set if you opt in. They support measurement of marketing campaigns and can be disabled at any time from the preferences panel in the footer.
How long do cookies last and where are they stored?
Session cookies are deleted automatically when you close the browser. Persistent cookies have a defined lifespan ranging from twenty-four hours to a maximum of twelve months. The cookie consent record itself is held for twelve months because that is the period after which European regulators expect a fresh consent prompt. Cookies are stored in your browser's local cookie storage and never leave your device except when the site reads them on a subsequent request. Some features additionally use the browser's local storage and session storage APIs, which are not technically cookies but serve a similar purpose, mainly to cache static UI state and reduce page load times.
A small number of third party cookies are set by suppliers we have integrated with, such as the payment processor during a deposit flow, the live chat platform when you open a support conversation and the video player on the live casino floor. Each third party operates under its own privacy and cookie policy, which we vet during onboarding to make sure it meets the standards we hold ourselves to. The list of third party suppliers is kept up to date in the preferences panel and is also available on request from privacy@big-clash.co.uk. We never enable advertising network cookies or social media tracking pixels by default.
How can you manage cookie preferences at BigClash Casino?
The fastest way to update your choices is through the cookie preferences link in the footer of every page. Opening that link re-displays the consent panel with your current selections, and any change takes effect on the next page load. You can also manage cookies directly in your browser settings. Every modern browser, on every operating system, lets you view stored cookies, delete them individually or in bulk, and block specific domains from setting future cookies. Browser-level blocking always overrides the choice you made through the BigClash Casino consent panel, although disabling strictly necessary cookies will break the login flow.
If you would like a complete list of every cookie set on your account, including the name, purpose, type and expiry, you can request one from privacy@big-clash.co.uk and we will send it within seventy-two hours. Players who want to read more about how cookies interact with the player data we collect should look at the privacy policy, which covers retention periods, third party sharing and the rights you have under GDPR. The promotions page describes how marketing campaigns are run and how marketing cookies relate to those campaigns, with a clear opt out on every channel.
Updates to this Cookie Policy
We review this Cookie Policy at least once a year and whenever we add, change or remove a cookie category. Material changes are flagged at the top of this page for sixty days after they take effect and, where required by regulation, you will see a fresh consent banner asking you to reconfirm your preferences. Minor wording updates and editorial corrections are made without re-prompting consent. The effective date of the current version sits in the footer of this page so you can always tell which version of the policy applied at the time you visited.
We do not use cookies to circumvent any privacy choice you have made elsewhere. If your browser sends a Do Not Track signal we still respect the consent choice you made on our banner, but no advertising network cookies are loaded under any circumstance. If you spot a cookie on the platform that is not described in the preferences panel, please let us know at privacy@big-clash.co.uk so we can investigate and either document it correctly or remove it. We treat the cookie inventory as a living document, not a tick box exercise.
Contact and further information
For any question about cookies, tracking or related privacy matters, email privacy@big-clash.co.uk. You can also contact the live chat team from any page on the site for help opening the cookie preferences panel, deleting cookies from a specific device or revoking marketing consent. For broader questions about how player data is handled, the privacy policy is the canonical source. If you are looking for licensing, terms and conditions or responsible gambling resources, the relevant information is reachable from the footer of the home page along with the help centre link.